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Privacy Policy for the Nobø Energy Control app and system

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our Nobø Energy Control system.

 

What personal information do we collect from the people?

We log traffic metadata containing the IP address and Hub serial number. All traffic via the Internet is encrypted. Glen Dimplex Nordic do not have access to the encryption keys, they are only stored on each Hub and in the app on each device.

 

When do we collect information?

We collect information from you when you connect to and use Nobø Energy Control via the Internet.

 

How do we use your information?

We may use the information we collect to allow us to better service you in responding to your customer service requests, and to help in monitoring the system stability. We also use the data to generate anonymous usage statistics.

 

How do we protect your information?

All traffic via the Internet is encrypted. Glen Dimplex Nordic do not have access to the encryption keys, they are only stored on each Hub and in the app on each device. Your Nobø Energy Control setup and settings are stored on your Hub, and is not stored on any servers.

 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

 

Other

We do not use cookies for tracking purposes. We do not specifically market to children under the age of 13 years old. We do not collect your e-mail address.

 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us at www.glendimplex.no.