What personal information do we collect from the people?
We log traffic metadata containing the IP address and Hub serial number. All traffic via the Internet is encrypted. Glen Dimplex Nordic do not have access to the encryption keys, they are only stored on each Hub and in the app on each device.
When do we collect information?
We collect information from you when you connect to and use Nobø Energy Control via the Internet.
How do we use your information?
We may use the information we collect to allow us to better service you in responding to your customer service requests, and to help in monitoring the system stability. We also use the data to generate anonymous usage statistics.
How do we protect your information?
All traffic via the Internet is encrypted. Glen Dimplex Nordic do not have access to the encryption keys, they are only stored on each Hub and in the app on each device. Your Nobø Energy Control setup and settings are stored on your Hub, and is not stored on any servers.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.